Showing posts with label customer relations. Show all posts
Showing posts with label customer relations. Show all posts

Wednesday, September 30, 2009

In the mood for take-out

I have a million things to do right now, but I think I'm in the mood to do a post instead. I haven't updated in awhile, because I have been traveling and busy. I have a lot to catch up on.

In this post, I leave the kitchen. I mean, you can't cook everyday, and I love take out as much as the next guy. But the containers...oh the multitude of non-recyclable foam containers. I used to just turn my brain off and shove them in the garbage can, but those days are over. On my last trip to my favorite Thai restaurant, Titaya's, I brought my own containers with me.

I had seen a guy do this before at Titaya's, and my friend Jason was successful in his efforts at containerism at a Vietnamese restaurant in Seattle. I figured it would be fine, since everyone at Titayas is really sweet and friendly, but I was still a tad nervous. Language barriers...blank stares...holding up the line...ugh. There's a reason most people don't bother to do this kind of thing. No one wants to be the center of attention in any kind of retail or customer service setting. (Well I guess some people do. There was a guy who faked a heart attack in the head honcho's office at the University Bookstore in Seattle where I used to work, just to get attention.)

Another disadvantage to the whole bringing-your-own-Tupperware thing is that you can't call ahead. How long was this going to take?

I went up to the counter with my bag o' containers. I had three. I figured one for Scott's entree (pad praram, a simple chicken and veg stir fry with peanut sauce) and one for mine (som tam, papaya salad, details to follow) and one for our rice. I ordered, and then took the containers out of my bag and gave them to the ladies at the counter. They were extremely cool about it. One woman debated a minute, deciding which container would be best for which food, changing her mind a few times before settling the matter and taking them into the kitchen. I sat down on the bench to read my book. A mere ten minutes later, the food was ready.
As you can see, there is one foam container. That's because Scott prefers his peanut sauce on the side. Next time I'll have to bring one more.

Besides my smug sense of self satisfaction, I discovered other advantages to using my own containers. On the drive home, I did not have to worry about spilling. (Maybe this makes me look like a horrible driver, but once on the drive home from Titaya's I made a quick turn, the bag tipped over, and I got curry sauce all over the floor. Repulsive.)

Another bonus: in the excellent movie In the Mood for Love, which takes place in Hong Kong, the protagonist often goes to a noodle stand to get take out. She brings this really cool thermos with her. So even though I was wearing my grody gym clothes and feeling rather filthy and unattractive, I imagined that I was Maggie Cheung, wearing a gorgeous silk dress and hot shoes, and carrying my own noodle bucket.

So here is what I ordered, som tam. This is one of my favorite Thai foods. It is shredded unripe papaya, peanuts, tomato and green beans with fish sauce, chiles, garlic, sugar, and lime juice. I first ate it in Thailand, where it is made pretty much the same way, but with tiny dried shrimp. They don't use those at Titaya's, probably because most Americans don't care for them, myself included. I also don't like the green beans they use (long beans, but they are always tough) so I always order it without. Anyway, you might think the salad is sweet, but it's not--the unripe papaya is crisp and bland, kind of like cucumber. It is supposed to be very good for digestion.
I can't get enough. Plus, low fat.

So there we have it. Easy, tasty, Maggie Cheungesque take out extravaganza.

Monday, August 10, 2009

My first trip to the store

After I wrote yesterday's introduction and idea for this I got a little panicky. Am I in over my head? Maybe. But its my game, so I can make and break the rules as needed. The point isn't to make myself miserable.

So first thing, I thought about the week's menu . For Sunday there would be pasta with some kind of fish and veg, and Monday or Tuesday, depending on my leftovers situation, would be Hatch chile quesadillas with leftover roasted chiles from the other day.

I also had to think about breakfasts and lunches. I want this experiment to impact Scott (my husband) as little as possible. I make him lunch every day and he skips breakfast (sometimes we have oatmeal but not since it's been hot). He usually has a turkey or ham sandwich, fruit, yogurt, and granola bar. I usually eat a lot of cereal, fruit, smoothies, and leftover dinner foods for lunches (or whenever I feel like eating, as I work at home).

I had some stuff from last week for Scott's lunch, including turkey and one yogurt. I also of course have mayo and mustard so I don't have to think about that just yet. But I would need to provide more yogurt, and granola bars--which I decided would be easier as just "granola."

So for Sunday night, I would have to make:
Fresh pasta and finished dinner
Granola

Monday night I would have to make
Yogurt
Homemade tortillas
Homemade...cheese???
Dinner out of homemade tortillas and cheese

OK. I looked up some yogurt and cheese recipes and started making my shopping list and gathering containers. Central Market, where I do most of the shopping, has an extensive bulk section with plastic containers or bags provided. I have a bunch of them laying around that I'd normally take to the recycling, and looking in the cabinet I found a few more that were about half full of stuff that conveniently would be perfect for my granola. I had a basic recipe for granola from the cookbook Super Natural Cooking, but I decided to vary it quite a bit to suit my needs. So I dumped out all the random stuff lurking in my containers and got this:

Dried cranberries, a little dried mixed tropical fruit, whole almonds, sliced almonds, and toasted pumpkin seeds. A nice start. I washed out all those empty containers, added them to the ones I already had, grabbed my shopping bags and headed out.

All in all, here is what I ended up taking to the store. A bunch of plastic containers, and bags. Oh wait, there was one more thing to do. Central Market has a "label your own" produce system, where you weigh each item and print the label from the scale. They provide plastic bags for this. I've seen people put the labels on their shirts, and I usually put a million on one bag and put a lot of stuff in the one bag, but this time there would be no bag. I got a piece of junk mail and folded it lengthwise, to put my stickers on. Should work ok.

Scott was really concerned that I was going to appear to be insane, juggling a bunch of containers and asking for special treatment. I didn't want this any more than he did.

So I put all the buckets in one of the shopping bags, and at the store I put the bags in the cart. At the bulk bins I filled up my containers quietly and quite normally, just using my own containers instead of theirs. The first exception: I needed something bigger than what I had for all the flour I was buying, so I stole a paper bag from the bread area (I also used one for my bread). But the rest of my containers were enough, and I used no new plastic.

So far, no one seemed to notice me at all. But then I had to go to seafood....

All I wanted was for them to fill my cylindrical container with shrimp. Usually, they put your fish in one plastic bag and then into another one filled with ice. I didn't want any plastic or ice--I didn't care about a couple of stray fish germs mingling with my other groceries, and I wasn't going to be gone long enough to need ice (I never am--I usually tell them to skip it but sometimes forget). So I gave the fish man my bucket and politely asked him to just fill it with shrimp. He did, seeming a little befuddled...He then tried to put it in a bag with ice, and then in a bag without ice. Both times I just smiled and said I didn't need that and that it was fine the way it way it was. Having worked for years in a health food store full of high-maintenance clientele, I am very sensitive to not being the asshole customer. While it might have been a little unusual, I caused him no extra work--in fact, it was less work. I was polite throughout and smiled, and felt a little awkward, but in the end it was fine.

In produce, I filled my bag, printed my labels and was done. I decided not to get any berries even though I wanted them, because they are all packed in plastic containers. I got Texas peaches which I used another paper bag for (helps them ripen), plums, bananas, and two oranges. Plus all the veggies for my dinners.

Now I would need some packaged stuff--there was no way around I. I had looked online and couldn't find a small dairy within driving distance or with a delivery program to do a glass bottle exchange, and the farmers market with the eggs isn't until Weds. So I bought three half-gallons of milk in cardboard, and one dozen eggs in cardboard. (BTW, regarding the milk containers, I wonder if plastic is better, as its recyclable? They say explicitly at my recycling place that they DON'T take the lined cardboard milk containers.) I would use all the milk to make the yogurt and cheese, and the eggs for pasta and other recipes later. But to make the yogurt I also needed some yogurt. Annoying, but in theory once I'm started I'll never have to buy it again. So I got a glass jar of the White Mountain Bulgarian Yogurt that is so popular around here. I also needed cooking oil, to make the breadsticks I was thinking of, and for my granola (it calls for coconut oil but I didn't want to buy a bunch of extra stuff--I knew it would taste fine with canola). They don't sell olive or any oil in the bulk section, actually, so I bought a big jug of it. In the future, I'll check other stores for bulk oils. And, I needed to get parchment paper for the cheese, which I also wanted because I can use it when baking instead of foil, or to wrap stuff at home. (I want to reduce plastic wrap and other at-home disposables.)

I got home around seven with $70 worth of stuff, including dog chicken (my dog eats raw legs, will discuss in another post). Now it was time to cook! Fortunately, Scott and I eat really late and stay up even later, and I'm very fast in the kitchen, but this was going to be a challenge.

Next posts, cooking and recipes.